All metals and stones are natural and precious; therefore, you should be mindful when wearing, cleaning and storing your pieces. Some stones such as emeralds and opals are particularly delicate.

  • You should always try to avoid striking stones against hard surfaces (gardening, cleaning, etc.) and exposing stones and pearls to perfume and chemicals.
  • Your jewellery should be cleaned using a soft brush and chemical free soap. Dry with a soft, lint-free cloth.
  • Each piece of jewellery should be stored in its own unique pouch or compartment, this includes earrings, to avoid scratching the metal and damaging stones.
  • Wear jewellery on after applying makeup, perfume, and hair products.

Contact enquiries@lillyhastedt.com for any questions about your piece.  

Repairs

We create each piece using the highest quality materials and production standards, however if your requires repair please email enquiries@lillyhastedt.com.  Once we receive the item, we will provide you with an estimate of how long the repair should take.